Privacy Policy

Last updated: November 2025

EHC — Emad Health Club | Swim Academy (“EHC”, “we”, “us”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you contact us, book a trial, or sign up for sessions, we may collect:
– Name and contact details (phone, email)
– Information about the swimmer (age, experience level, goals)
– Session preferences and scheduling details
– Payment-related information (handled by our payment processor; we do not store card details)

How We Use Your Information

We use your information to:
– Schedule and deliver coaching sessions
– Communicate with you about bookings, changes, and reminders
– Respond to inquiries sent via our contact form or WhatsApp
– Maintain training records to support session continuity

Sharing

We do not sell your personal information. We share it only with:
– The coach assigned to your sessions
– Third-party services we use to operate (e.g., WhatsApp Business, email delivery)
– Authorities when required by UAE law

Data Retention

We retain your information for as long as necessary to provide our services and meet our legal obligations. You may request deletion at any time.

Your Rights

Under UAE Data Protection Law, you may:
– Request access to the information we hold about you
– Request correction or deletion
– Withdraw consent for marketing communications

To exercise these rights, contact us at info@emadhealthclub.com.

Cookies and Analytics

Our website may use cookies and analytics tools to improve performance. You can disable cookies through your browser settings.

Children’s Privacy

When training children, we collect information from the parent or legal guardian only. We do not knowingly collect personal information directly from minors.

Changes to This Policy

We may update this policy from time to time. Material changes will be communicated through this page.

Contact

EHC — Emad Health Club | Swim Academy
Dubai, United Arab Emirates
WhatsApp: +971 54 321 2920
Email: info@emadhealthclub.com